Shipping and Return Policy
Shipping Policy
At Widecor.com, we strive to provide a seamless and reliable shopping experience. Below are the details of our shipping policies:
Shipping Options
- Standard Shipping: [Estimated delivery time and cost]
- Express Shipping: [Estimated delivery time and cost]
- International Shipping: [Estimated delivery time and cost, if applicable]
Processing Time
After receiving your order confirmation email, orders are processed within [X] business days (excluding weekends and holidays). You will receive another notification when your order has shipped.
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout. Rates may vary depending on location and the shipping option chosen.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order through our courier’s website.
International Shipping
We offer international shipping to the following countries: [List of countries]. Please note that international orders may be subject to customs duties and taxes, which are the recipient’s responsibility. These fees are not included in our shipping rates and must be paid upon delivery.
Return Policy
Your satisfaction is our top priority. If you are unsatisfied with your purchase, we’re here to help.
Return Eligibility
- Time Frame: You have [X] days from the delivery date to return your item(s).
- Condition: Items must be unused, in their original condition, and the original packaging.
- Non-returnable items: Certain items are non-returnable, such as [List any non-returnable items like customized products, sale items, etc.].
How to Initiate a Return
- Contact Us: Email us at mailto:returns@widecor.com with your order number and reason for return.
- Return Authorization: Once your return is approved, you will receive a return authorization email with instructions.
- Ship the Items: Pack the items securely and ship them to the address provided in the return authorization email. Please include a copy of the return authorization email inside the package.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item). We recommend using a trackable shipping service and purchasing shipping insurance, as we can’t guarantee that we will receive your returned item.
Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, a refund will be processed to your original payment method within [X] business days. You will receive a notification once the refund has been processed.
Exchanges
If you need to exchange an item for a different size, colour, or style, please follow the same steps as outlined in our return policy. Once the return is received and inspected, we will process the exchange and ship the new item to you.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at mailto:support@widecor.com with your order number and a photo of the item’s condition. We will work to resolve the issue as quickly as possible.
Contact Us
If you have any questions about our Shipping and Return Policy, please feel free to contact us:
- Email: support@widecor.com
We appreciate your business and are committed to providing you with the best shopping experience. Thank you for choosing Widecor.com!